The observer’s feedback can help small groups overcome their
shortfalls and perform to the best of their abilities.
1.
So the observer’s feedback should not be
generalized such as “well done,” but should be specifically targeted to
encourage the group member to continue the good work.
2.
The observer should focus on behaviors of the
group members that can be changed.
3.
The observer should not micromanage the group
process by fiddling in each and every minute aspect of the group, but broadly
select few aspects of the group that can be important to work on.
4.
The observer should not get into an argument or
dispute with the group, but stay out of the group and quietly access their
performance.
5.
The observer should remember his role as a
evaluator rather than a friend, participant or boss.
6.
The observer should accentuate the positive
aspects of the group to applaud and encourage their good contribution towards
the team work
7.
The observer should provide specific suggestions
for improvement.
8.
The observer should mention his notes
highlighted in precise manner to not making it boring or sound complicated.
9.
The observer should not hold back in
complimenting great work of the group publicly but criticize the group in
private.
1. The
observer should maintain positive relationship with the group and vice versa,
so that both the parties benefit by working with each other.
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